Course Creation FAQ
I don't see my courses listed in Blackboard. What can I do?
Contact your dean to make sure that he or she has assigned you to teach the course(s). Once you are assigned to the course, you should see your course(s) in Blackboard in 24 to 48 hours.
I see my course(s), but there is no content in the course. What can I do?
Contact your dean to obtain a copy of the current syllabus and to receive guidance on how to use Blackboard with your course. In some cases, your dean may point you to resources that you can use that have been developed by and used by faculty who previously taught the course.
What dates should I use when date/time activating the weekly folders in Course Documents?
Students should ONLY see the Week 1 folder in Course Documents when they access their courses before the start of the new term. You should date/time activate the folders for weeks 2 to 10 so they become visible to students on Sunday at 1:00 am ET at the start of the new week. You can use the following dates:
Week 2: July 15 at 1:00 am ET
Week 3: July 22
Week 4: July 29
Week 5: August 5
Week 6: August 12
Week 7: August 19
Week 8: August 26
Week 9: September 2
Week 10: September 9
If you have an End-of-Course Evaluation link in your course already, you do NOT need to date/time activate the Week 10 folder. We set an Adaptive Release for this folder so that is becomes visible to students ONLY after they click “Mark Reviewed” in the text of the End-of-Couse Evaluation link. However, you do need to date/time activate the End-of-Course Evaluation link:
End-of-Couse Evaluation link: September 9
I teach my course(s) on-ground (face-to-face). What do I have to do in Blackboard before the start of the term and throughout the term?
The aim of Kendall College is to provide the highest-quality education to our students, through any modality of course delivery. At Kendall College, even on-ground classes use Blackboard, including the Grade Center. Therefore, on-ground faculty members should also meet these expectations. The student experience for either on-ground or the online classroom should be equally satisfying. To review the expectations for all instructors at Kendall College, please see the Faculty Handbook (http://bitly.com/1UC54Zj, pp. 14 to 17).
I am having trouble completing one or more of the tasks listed above. Who can I talk to?
There are lots of ways to help you! First, you can use this resource (http://bit.ly/1V70h2h) to help you complete these tasks. Second, you can contact the Center for Teaching and Learning in room 724 (from 9:00 am to 5:00 pm CT) or at (312) 752-2280 for support on preparing your course(s) for the new term. You can also send us an e-mail at firstname.lastname@example.org. (Please be specific in your e-mail with the course name and number and section number.) We can also schedule a time to video conference with you via Zoom (http://zoom.us/j/7249002016). Finally, you can also view several videos on the Blackboard Learn Web site at http://bitly.com/1VwCcRG.
I want to copy content from a course site from a previous term into my new course site. What can I do?
In order to copy content from one course site to another, you must be designated as the Instructor of each course. The course site from a previous term is called the source course, and the course site for the new term is called the destination course. If you are not the instructor of the source course, contact your dean to make sure that the content in the course from the previous term is the most current content. You can then reach out to the Center for Teaching and Learning in room 724 (from 9:00 am to 5:00 pm CT) or at (312) 752-2280 to help you copy the content into your course site. We can also schedule a time to video conference with you via Zoom (http://zoom.us/j/7249002016).
After you follow these steps, wait up to 15 minutes to receive an e-mail message from the Blackboard system saying that the course copy is complete.
- Go to the source course from which you will copy materials to a destination course.
- In the source course, click "Packages and Utilities" in the Control Panel, and then click "Course Copy".
- In section 2, "Select Copy Options," click Browse to select the destination course. The Browse button will bring up a new pop-up window that allows you to select or search for the course. To select the course, just click in the circle button to the left of the Course ID, and then click Submit.
- Put a check mark next to each of the course materials you want to copy from the source course. Likely, you will at least want to copy the following:
- Content Areas (e.g., Syllabus, Course Documents, Useful Web Sites)
- Contacts (i.e., Faculty/Staff information)
- Discussion Board (and other tools, such as Blogs, Journals, Wikis, if applicable)
Note: Choose the option “Include only the forums, with no starter posts” for Discussion Boards so Blackboard does not copy posts made by your students in the source course.
- Grade Center Columns and Settings
- Group Settings (if applicable)
- Tests , Surveys, and Pools (if applicable)
- Do NOT put a check mark next to "Include Enrollments in the Copy", as this will copy user records, such as grades.
- Click Submit.
I am having technical problems accessing Blackboard or using tools in Blackboard. Who can I talk to?
Firefox is the recommended browser for Blackboard. You can check your browser settings using the Browser Support Web site at http://bitly.com/1My8pRs. This site also include links to download any plugins you may need to use the tools in Blackboard. You can also submit a request for technology support to Kendall IT Support (email@example.com) or by phone at (312) 752-2548. Please leave a voicemail message if your call is not answered and someone will follow up with you very shortly. On-site technology support is available in the 4th floor computer lab on Monday through Friday 9:00 a.m. to 6:00 p.m. CT. The campus office is closed on Saturday and Sunday.
If students don't have access to their course sites, how can I send students an e-mail before the term starts?
You can e-mail your students through the Kendall College Portal (http://my.kendall.edu). Click "Summary Class List", choose the upcoming term from the drop-down box, and then click Submit. Click the link labeled "Email class" (located below the list of students enrolled in your course). If your e-mail application does not open, you can copy and paste the students' e-mail addresses on this screen into the BCC field of your e-mail. It is a good idea to enter the e-mail address in the BCC field so if a student replies to your e-mail, the reply only goes to you and not to all of the other students.
I am teaching a course that was pre-developed (i.e., there is content in your course already). I want to make changes to the course (e.g., modify the syllabus, add/remove assignments, etc.). Who can I talk to?
Courses are designed to align with program outcomes as defined by the dean and faculty. As a result, instructors should not make any changes to the syllabus or the assignments in the course without first talking with the dean. Share your thoughts about the course with the dean, as this will be helpful to the design team when the course is re-developed in the future! Instructors are, however, welcome to add additional resources to use as learning materials with students. Be sure to follow the guidelines for using copyright materials described in the Faculty Handbook (see http://bitly.com/1UC54Zj, p. 53).
Something in my course doesn't seem right (e.g., the syllabus and the assignments in the Blackboard course site don't match, the points in the Grade Center don't add up to match the points in the syllabus, etc.). What can I do?
You will find a blue tab labeled "Center for Teaching and Learning" at the top of your Blackboard screen. After you click it, scroll down to the bottom of the page, and you will find a section labeled "Teaching with Technology Guide". In this document, you will find directions on how to do almost anything in Blackboard, as well as tips on how to use the tools in Blackboard to support teaching and learning. You can also view several videos on the Blackboard Learn Web site at http://bitly.com/1VwCcRG.
You can reach out to the Center for Teaching and Learning in room 724 (from 9:00 am to 5:00 pm CT) or at (312) 752-2280 for additional support. You can also send us an e-mail at firstname.lastname@example.org. (Please be specific in your e-mail with the course name and number and section number.) We can also schedule a time to video conference with you via Zoom (http://zoom.us/j/7249002016). We are happy to provide one-on-one training to help you use Blackboard for your course(s).
I have a Web link in Course Documents that students can use to complete the End-of-Course Evaluation. How does this work? What do I need to do with this link?
In order to increase the number of students who complete End-of-Course Evaluations, we added the Web link (https://www.surveymonkey.com/r/KCeval) in online courses. In the description of the Web link, students are asked to click the link to complete the evaluation (which opens in a new tab or window), and then, back in Blackboard, click a button in the Web link description labeled “Mark Reviewed”. When they click this button, the Week 10 folder becomes available to the student. Students will NOT see the Week 10 folder until they click “Mark Reviewed”.
Before the students get access to their courses, you need to change the Display Dates of the folders for weeks 2 to 10 in Course Documents so they become visible to students on Sunday at 1:00 am ET at the start of each new week. In addition, you need to change the Display Date of the End-of-Course Evaluation Web link so it, too, becomes visible to students on the Sunday at 1:00 am ET of the start of Week 10.
As a result, when students enter the course for the first time, they ONLY see the Week 1 folder. Then, on each subsequent Sunday during the term, they the folder for the next week. In Week 10, they will also see the End-of-Course Evaluation Web link (not the Week 10 folder, which only becomes visible once they click the “Mark Reviewed” in the description of the Web link).
I have other questions about how I can use Blackboard or I want to try something new in Blackboard (e.g., using discussion boards to engage students online, using rubrics to help me communicate assignment expectations and provide more feedback, using video messages in the discussion board or to provide feedback to individual students, etc.). Who can I talk to?
Check out our online resource Teaching Toolbox at http://teachingtoolbox.us for information about teaching and learning at Kendall College. You can also reach out to the Center for Teaching and Learning in room 724 (from 9:00 am to 5:00 pm CT) or at (312) 752-2280 for additional support. You can also send us an e-mail at email@example.com. (Please be specific in your e-mail with the course name and number and section number.) We can also schedule a time to video conference with you via Zoom (http://zoom.us/j/7249002016). We are happy to provide one-on-one training to help you use Blackboard for your course(s).